FAQs

1. What is Concierge Medicine?

Concierge medicine is medicine the way that it used to be! No busy waiting room. No rushed visits. No long waits for appointments. And home-visits built directly into the membership packages. It’s personalized care with on-the-spot decision making. Patients are encouraged to text Dr. Viglione with questions/concerns for immediate guidance. It’s a limited membership, proactive practice that affords greater time and attention to each patient, without the bureaucracy and hassles most often attributed to the classic model of medicine.  

2. What makes MCM different?

True multi-dimensional care. Our concierge members become our family, and we’re available 24/7 to make patients feel cared for. We utilize the latest technology to guide patients, and our services are fully mobile in urgent situations. We coordinate specialists to quarterback your care, in the office or in the hospital. And since we don’t bill insurance, we simply seek efficient, exceptional, care.  

3. What does the monthly fee include?

We offer 3 packages to best match our patient’s needs, and the monthly fee includes all specified services.  No other co-pays or fees apply as we aim for simplicity.  Our basic package includes unlimited office visits and priority MD access, whereas higher packages preferentially incorporate home-based care with additional perks and concierge services.  

4. Do you take insurance?

We do not take insurance. For non-covered services we gladly submit superbills on patient’s behalf for commercial insurance reimbursement. Importantly, patients can still use insurance for all prescriptions, referrals, imaging, hospitalizations & ER visits, medical equipment etc.  

5. What about Medicare?

The same applies, but all patients with Medicare must sign a “private contract” with Montecito Concierge Medicine to affirm that neither party will bill Medicare. Superbills cannot be submitted on the patient’s behalf as part of this contract. Please contact us for a full list of covered services. As above, patients can still utilize Medicare for all prescription fulfillment, referrals, imaging, hospitalizations & ER visits, medical equipment etc.  

6. Do you offer seasonal packages?

We’re happy to provide service to those who only spend part of the year here in Santa Barbara! We understand, too, that co-coordinating care with another primary care physician is necessary at times, especially when traveling. Our packages work extraordinarily well for the seasonal patient because all packages are month-to-month.  

7. Do you offer fee-for-service office visits for non-members?  

We provide fee-for-service home or hotel visits only. Currently, annual wellness exams, televisits, and office visits are featured services for our Concierge members.  

8. How do I arrange a home visit?

Home visit requests can be sent through the website or made by simply calling the office. We offer fee for service home visits for non-members that start at $400 for an MD evaluation, with services/procedures or after-hours rates additional. Contact us for a full pricing list. We offer blood draws, EKG, strep test, urinalysis, COVID-19 rapid or PCR testing, IV hydration & vitamin therapy, suturing with basic wound care, orthopedic joint injections, abscess I&D, intramuscular therapeutics, ear lavage, and more.  

9.  What if I get hospitalized?

Dr. Viglione will oversee every aspect of your hospitalization in conjunction with our dedicated hospitalist team at Santa Barbara Cottage Hospital or Goleta Valley Cottage Hospital. If you are out of town or have a primary residence outside of SB County, Dr. Viglione will virtually coordinate daily care with your local hospital team.  

10.  Can I schedule a home visit if I live outside of SB County?

Currently, we provide home based care only within the greater SB area. Additional fees apply for distances outside of this territory.